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Privacy Policy
Privacy Policy
At Nest & Living, we are committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, share, and protect the information you provide when using our website and services.
1. What Personal Data Do We Collect?
We may collect various types of personal data depending on how you interact with us and the services you use. This may include:
- Identification data: First name, last name, email address, phone number.
- Contact data: Mailing address, necessary communication details.
- Professional data: Information related to your real estate needs (type of property sought/sold, budget, desired location, etc.).
- Technical and connection data: IP address, browser type, operating system, pages visited, time spent on the site (collected via cookies or web analytics tools).
- Preference data: For example, if you subscribe to our newsletter.
2. How Do We Collect Your Personal Data?
We collect your data in several ways:
- Directly from you: When you fill out our contact, estimate, visit request forms, subscribe to the newsletter, or contact us by phone or email.
- Automatically via our website: Through the use of cookies and tracking technologies (see 'Cookies' section below).
- Manage customer relationships: To communicate with you, send important service-related notifications, and handle your inquiries.
3. Why Do We Use Your Personal Data? (Processing Purposes)
We use your personal data for the following purposes:
- Provide our services: To respond to your requests (information, estimate, visit, etc.), manage your real estate projects (buying, selling, renting, construction), and follow up on our services.
- Manage customer relationships: To communicate with you, send important service-related notifications, and handle your inquiries.
- Improve our services and your user experience: To understand how you use our site and services, optimize them, personalize your experience, and offer relevant content.
- Marketing and commercial communication: To inform you about new offers, promotions, or relevant news (if you have consented).
- Compliance with legal obligations: To comply with current laws, especially regarding anti-money laundering or counter-terrorism financing.
- Website security: To detect, prevent, and resolve technical or security issues.
4. With Whom Do We Share Your Personal Data?
We do not sell or rent your personal data to third parties. However, we may share your information with:
- Our employees and agents: Those who need access to this information to provide our services.
- Our trusted partners: Such as notaries, banks, insurance brokers, architects, contractors, or technical service providers, when necessary to carry out your real estate project, and always with your consent or when directly related to the requested service.
- Legal and regulatory authorities: If required by law or to protect our rights or user safety.
5. Data Transfer Outside Morocco
If, as part of our services, your data needs to be transferred outside Morocco, we will ensure it is done in accordance with Law 09-08 and with appropriate safeguards to protect your data.
6. How Long Do We Keep Your Personal Data?
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with our legal and regulatory obligations. The specific retention periods depend on the type of data and the purpose of processing.
7. Your Rights Regarding Your Personal Data
In accordance with Law 09-08, you have the following rights concerning your personal data:
- Right of access: You can request a copy of the personal data we hold about you.
- Right to rectification: You can request correction of inaccurate or incomplete information.
- Right to object: You may object to the processing of your personal data in certain situations (e.g., for direct marketing purposes).
- Right to erasure ('right to be forgotten'): You can request deletion of your data when it is no longer needed or if you withdraw your consent.
- Right to restrict processing: You can request that we restrict processing under certain circumstances.
To exercise any of these rights, please contact us by email at: contact@nestandlivingmarrakech.com or by mail at our head office: N 10 Plaza Marrakech Morocco. We will process your request as soon as possible in accordance with the applicable legislation.
8. Cookies
Our website uses cookies to enhance your browsing experience and analyze site usage. Cookies are small text files stored on your device. They help us to:
- Remember your preferences.
- Understand how you navigate our site.
- Personalize content.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect site functionality.
9. Changes to the Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page. We encourage you to check this page regularly for any updates.
10. Contact Us
If you have any questions about this privacy policy or how we handle your personal data, feel free to contact us:
- email: contact@nestandlivingmarrakech.com
- phone: +212 660-902050
- mail: N 10 Plaza Marrakech Morocco
Need Live Support?
contact@nestandlivingmarrakech.com
© Nest & Living - All rights reserved
ICE : 003600720000071
RC :
Taxe Professionnelle : 45313905
Identifiant Fiscal : 66104913
Adresse : ALLAL AL FASSI